Care Flex customers have access to four programs that will assist their members in either getting healthy or staying healthy. Staffed by our team of dedicated nurses and coaches, members will receive guidance of the highest quality.
Case Management: Targets complex or catastrophic cases; licensed, certified nurses serve as patient advocates and coordinate treatment plans designed to provide the right care at the right time.
Disease Management: Identifies members who are affected by the seven conditions (asthma, chronic obstructive pulmonary disease (COPD), coronary artery disease (CAD), diabetes, heart failure, hypertension and depression) that drive medical claims costs for employers; provides educational resources and one-on-one coaching to help members improve their well-being.
Maternity Management: Offers preconception counseling, prenatal education and follow-up support throughout the pregnancy from highly trained nurses, and provides case management for high-risk mothers.
Health & Wellness: Provides educational materials, action plans, one-on-one coaching and health screenings to help members make behavior changes and healthy choices, mitigating downstream health care costs.
Program integration delivers the best possible outcomes.
The results of a comprehensive care management program illustrate a population becoming healthier while reducing health care costs for the long term.
True to its name, Care Flex is flexible, allowing you to tailor the program to complete or enhance your existing care management offering. Care Flex program components are easily integrated and will work seamlessly with your existing or preferred vendors.
Why Choose Optum Care Flex as your Health Services Provider?
- Scalability: Single vendor with the ability to grow along with your population and needs
- Flexibility: Ability to adjust their care management offering to the needs of your customers and members. A rigid framework is usually not effective as populations can be very unique
- Seamless Experience: A single solution and technology platform provides a streamlined implementation for the customer, making data management, vendor integration and reporting a more consistent efficient experience Member Focused: Member-centric approach focused on education and engagement through a convenient single solution results in a consistent more engaging member experience.
- Access to the vast portfolio of other Optum products and services
- One contact for service and support
For more information about Care Flex, contact an OptumTM sales executive at 866.427.6845 or firstname.lastname@example.org.