ENHANCED EMPLOYEE ASSISTANCE PROGRAM

OptumHealth helps boost employee productivity and your organization’s bottom line with Employee Assistance Programs (EAPs) and WorkLife Referral Services that offer your people a collaborative approach to solving personal and work-related problems.

Taking Care of Everyday Concerns

When personal issues and crises interfere with employee concentration, attendance and motivation, it can mean reduced productivity, undermined workplace morale and inflated health care costs. Our EAP and WorkLife programs provide measurable outcomes and quantifiable results, including:

• Increased employee productivity
• Reduced absenteeism and presenteeism
• Lower behavioral health costs
• Improved employee morale

By integrating all of your behavioral health and well-being programs into a one-stop resource, our specialists provide a seamless wrap-around service ensuring your people get the most out of the services you offer. Additionally, OptumHealth goes beyond traditional EAP features such as face-to-face visits with clinicians and verified referrals to include more personalized services and proactive support, including:

• Personal Action Planning – Our specially trained, master’s-level specialists use solution-focused consultation techniques to engage members to develop a personal action plan. They then follow up to make sure members receive the information and guidance they need.
• Full-Benefit Exploration – Through a comprehensive evaluation of your employee’s situation, our specialist can not only connect them with EAP services but also direct them to your organization’s other health care or human resource benefits.
• Greater Access to Care – In addition to unlimited telephone sessions, members can communicate online via our proprietary, interactive website. This website also features a broad spectrum of resources, web-based coaching, and self-directed interactive wellness programs.
• Web-based Member Portals – Both the liveandworkwell.com and MenteSana-CuerpoSano.com sites offer anytime access to eligibility, coverage and claims information, a searchable directory of mental health providers, a full health and wellness library, and interactive self-help programs, plus legal and financial interactive tools.

For More Information
Please contact your OptumHealth Account Executive or call (866) 427-6845, or e-mail us at engage@optumhealth.com.