Educating and Empowering Beneficiaries

Every day, individuals and families make choices that affect their own health, wellbeing and recovery. OptumHealth empowers and supports members as they make healthy choices motivated by their own life goals, providing support that includes:

• In-person outreach from clinicians, allied community agencies and peer educators who engage individuals unable or unaccustomed to seeking care
• Specialized telephone and mail outreach to provide information and preventive care reminders
• 24/7 NurseLine^sm phone services, with clinical advice, assistance navigating benefits and community services, and treatment decision support in English and Spanish
• Custom online portals that deliver detailed health and wellness information, personal health records, health coaching and more, all tailored specifically to your population

The result: healthier, better informed members and lower overall costs, as preventive and primary care usage increases in place of emergency room and hospital utilization.