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Privacy and Security Policy


I. Introduction and Applicability

PLEASE READ THIS PRIVACY AND SECURITY POLICY CAREFULLY BEFORE USING THIS SITE.

OptumHealth.com, by OptumHealth Care Solutions, Inc. (“OptumHealth,” “OptumHealth.com,” “Site,” “we,” or “us”), is very sensitive to privacy and security issues. We respect your right to privacy and know that you want us to keep your information that you send to us secure. This Privacy and Security Policy (“Privacy Policy”), along with the OptumHealth Terms and Conditions, describe the terms and conditions under which we offer you access to the Site.

II. Protecting Your Personal Information

We have reasonable and customary physical security (such as locks and alarm systems), electronic security (such as passwords and encryption methods), and procedural security methods (such as rules regarding the handling and use of information), designed to protect against the loss, misuse, or alteration of information that we have collected from you at our Site.

III. Information We Collect From You

In order to contact us via email, the OptumHealth.com inquiry form requires users to give us contact information including address and email.

Individuals that complete the Contact Us form on www.optumhealth.com may occasionally receive promotional emails or direct mails about products or services sold by OptumHealth and it's affiliates. All emails sent by OptumHealth include an opt out mechanism. 

IV. Internet Information We Collect About You


A. Cookies and Similar Technology

OptumHealth uses “cookies” technology and similar technology to obtain non-personal usage information from our online visitors, such as which pages are used and how often they are visited, and to enable certain features of this Site. “Cookies” and similar technology do not identify a specific user and are not used to collect any personal information.

You may disable your cookies and similar items by adjusting your browser preferences on your personal computer at any time; however this may limit your ability to take advantage of all the features on this Site. Some examples of the way we use cookies and similar technology include:p>

  • Tracking resources and data accessed on the Site;
  • Recording general Site statistics and activity;
  • Assisting users experiencing Site problems;
  • Enabling certain functions and tools on this Site; and
  • Tracking paths of visitors to this Site and within this Site.

B. IP Address

We may use your IP address to help diagnose problems with our server and to administer our Site. Your IP address may also may be used to help identify you and to gather broad demographic information and to respond to legal requests.

We may also collect other forms of non-personal information such as what web browsers are used to read our website and what websites are referring traffic or linking to our website. Aggregate and de-identified data regarding website users is also considered non-personal information.

Because non-personal information does not identify who you are, we do not limit the ways we may use or share non-personal information. For example, we may share non-personal information with our affiliates, suppliers, employees and agents, other businesses, and the government.

V. Contacting Us Regarding the Site

If you have any questions about this privacy statement, the practices of this Site or your dealings with this Site, you can Contact Us online.

VI. Analytics Opt-out

Website visitors may opt-out of the use of the Analytics and customization technology used across OptumHealth.com sites by following this link for to the Analytics opt-out page. Note that opting out of that analytics and customization technology may impact site functionality.

Last updated on: February 6, 2012