OptumHealth’s Healthy Back program is designed to lower costs associated with expensive back pain treatment options, improve access to appropriate care, reduce lost employee productivity, and improve employee well-being.
Our Healthy Back program is a health management solution that provides telephonic coaching to ease an individual’s low back pain and reduce unnecessary medical services and costs. We promote self-care and evidence-based treatment, as well as the management of depression and other contributing lifestyle factors such as obesity and smoking.
People suffering from back pain account for more than $90 billion in annual health care expenses, not to mention the impact it has on their quality of life. The Healthy Back Program acts as a single source for an employer’s members to obtain back-related information and support. Through coaching, education and the creation of a self-care plan, employees are empowered to reach a better state of health by managing their back pain, improving access to appropriate care and helping reduce out-of-pocket expenses.
The program identifies individuals at risk through claims-based predictive modeling and health assessment feeds, referrals from other OptumHealth programs (Disease Management, Case Management, Wellness, NurseLine, Treatment Decision Support), and self-referrals.