BENEFITS & CLAIMS SUPPORT

Simplify the health care experience for employees and human resource professionals.

OptumHealth’s Benefits & Claims Support service is designed to save employers time and money by helping employees make better benefit selections.

Benefits & Claims Support connects consumers with a health care advocate who answers and solves their administrative health care concerns. We do the “leg-work” for consumers, saving them time, money and frustration, while maximizing their health care dollars.

Having an easily accessible advocate allows employees to bypass the traditional route of solving a health care benefits issue for themselves – and best of all – eliminates a call to the human resources department for help. Our advocates work with all health plans and benefit designs, so they can offer completely objective information and advice.

Benefits & Claims Support Advocates:

  • Educate employees about their overall health care benefits plan design and claims-related processes
  • Clarify and resolve billing and authorization issues
  • Advise employees on how to optimize their health savings and flexible spending account contributions

Resources

Benefits & Claim Support Solution Sheet PDF >

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New White Paper Highlights Success of Healthy Employee Program

OptumHealth recently released a new white paper highlighting the success of the GOh! Healthy Employee Program. 


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