Guide Members through a Vital Decision Process

The SymptomChecker steps members through an interactive series of questions to determine their best treatment options. The member begins by clicking on a specific body part or choosing from a series of drop-down menus, then follows a branching symptom tree. The SymptomChecker is an efficient, credible aid that helps members decide what level of medical care to seek based on their symptoms.

Our SymptomChecker can be an extremely valuable tool for members with immediate health care concerns—and important decisions to make. It’s easy to use and authoritative. Key benefits include:

• Encourages appropriate care
• Can reduce health care costs related to emergency room visits
• Provides clear, credible direction to the member