OptumHealth has simple solutions for:     Employers  |   Payers  |   Public Sector

Automated Messaging

Engage and motivate members by tailoring online health care information. Our Automated Messaging makes it easy. It enhances the member’s online experience by securely delivering personalized information and words of encouragement related to their specific health care needs and challenges.

Helping Medicare Members Change for the Better

Our Automated Messaging is tailored to the member based on his/her age, gender, conditions, program participation and site behavior. Automated messages of interest and encouragement are delivered to a member’s Health & Wellness Message Center, where they can be securely accessed at the member’s convenience.

Members can be tough to engage, and their behaviors can be difficult to change. But every component of an online health and wellness program helps, and Automated Messaging can be very helpful indeed—as a tool for motivating, reminding and educating. Key benefits include:

  • Improves online engagement and drives participation
  • Guides members through the behavior change process
  • Promotes a secure way to communicate program and resource information to members

Automated Messages Enhance Multiple Online Offerings

Our Automated Messages can engage members as they participate in various programs. In addition, even those who have not joined can still benefit from periodic automated messages specific to any health risks, conditions or concerns they may have.