Treatment Decision Support offers one-on-one coaching to provide members with accurate, evidence-based information, while managing their hospitalization and treatment expectations. For members facing treatment in a targeted procedure area—where treatments and outcomes have often varied widely—TDS offers the assurance of high-quality providers, proven therapies, lower surgical rates and managed costs.
OptumHealth TDS Provides:
- Identification of eligible members
- Engagement with individuals facing treatment
- Coaching based on objective evidence
Treatment Decision Support Combines Identification, Engagement and Coaching
To help steer members toward the most appropriate treatment options, OptumHealth Treatment Decision Support offers:
Identification: To ensure that all the right people have access to the TDS program, eligible recipients are identified through multiple channels, including notification, health assessments, predictive modeling, provider data and referrals from other programs.
Engagement: We contact individuals at the right time—before treatment decisions are made—to increase the opportunity for positive behavior changes to make a difference.
Coaching: TDS nurses work with members to increase their participation in the care process. By assessing an individual’s understanding of their condition, their decision-making style and their urgency in moving forward with specific care decisions, the TDS nurse can educate, coach and guide individuals to make strong treatment decisions.
