Our personalized coaching increases the individual’s access to accurate information about specific medical conditions and treatment options—and the costs associated with those options. Treatment Decision Support can decrease surgical rates and increase referrals to physicians who meet the highest standards of care and efficiency. The result can be better care for individuals and substantial savings for member organizations.

Condition Support Provides:

• Personalized coaching
• Clinical information
• Engagement

Condition Support Combines Coaching, Information and Engagement

Condition Support motivates and empowers consumers by educating, coaching and guiding them in making the best decisions about their care for their unique situation.

Personalized Coaching: Specially-trained registered nurses assess an individual’s decision-making interest level and ability, gauge their understanding of their condition, and motivate them to take charge of their treatment process.

Clincial Information: We provide access to accurate, objective and relevant information.

Engagement: We engage and activate individuals to own their own health care decisions.