OptumHealth has simple solutions for:     Employers  |   Payers  |   Public Sector

Employee Assistance Program (EAP) Services

Provide your groups with some of the best productivity management tools in the marketplace. Our Employee Assistance Program services are designed to reinforce total health and productivity by addressing the connection between behavioral health issues, daily life issues, and physical health.

Added Value for You and Your Client Groups

A healthier, more productive workforce can directly improve the cost trend for your employer groups and your organization. OptumHealth’s EAP services are designed especially for health plans and provided on a wholesale basis — so you can resell the services your groups need to address their employees’ everyday stressful challenges early, before they escalate into expensive health problems.

Comprehensive, Customized Solutions

Our Employee Assistance Program services are among the most comprehensive in the industry. Available in customizable packages to suit your groups’ needs, they include:

  • Solution-focused consultation
  • Face-to-face assessment and counseling
  • Seamless access to OptumHealth’s behavioral services through a nationwide EAP network, fully integrated with behavioral health solutions
  • Community resource referrals
  • Assistance with life-event issues
  • State-of-the-art resources and tools available through the LiveandWorkWell.com Web portal

Proven Results

We adhere to industry-leading best practices to measure the impact of our EAP services on member utilization and satisfaction, as well as to ensure meaningful outcomes that optimize employee productivity. Our proven results include:

  • Reduced absenteeism by 2.26 days
  • Reduced presenteeism resulting in 4.54 days of increased productivity
  • Savings of 12 cents per member/per month in behavioral health expenditures for every percent of utilization over 3.3%
  • Program satisfaction, with 98% of members stating that our EAP staff was helpful and that they would use the program again

By introducing OptumHealth’s affordable EAP option to your employer groups, you help them control their health care costs and boost employee productivity — enhancing the reputation and value of your health plan as a preferred source for multiple benefit solutions.