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Wellness Coaching

Our coaches are the heart of our Wellness Coaching programs. Our dedicated 1:1 coaching model allows our coaches to build a meaningful coach/member relationship to drive behavior change, and it shows. Our wellness coaches consistently receive over 95 percent satisfaction scores with our members.* See how it works.

*Based on the 2008 OptumHealth book of business annual report of members who completed the wellness coaching programs.

OptumHealth’s Wellness Coaching offers members the personalized, one-on-one support they need to create lasting behavior change, prevent chronic disease and improve workplace performance. Program concentrations include: Weight Management, Exercise, Nutrition, Tobacco Cessation, Stress Management, Diabetes Lifestyle and Heart Health Lifestyle.

All of our Wellness Coaches have a bachelor’s degree and receive 140 hours of training. They love what they do and are dedicated and committed to helping each member achieve a healthy and happy lifestyle.

Wellness Coaching from OptumHealth drives participation and ongoing engagement without costly incentives by including market-leading innovations at no additional cost.

These innovations include:

  • Claims and on-site screening predictive risk identification strategies
  • A dedicated wellness consultant team
  • Ongoing direct-to-member communications
  • A coaching model open to all members who are ready to change
  • Comprehensive reporting with detailed behavior improvement metrics
Did you know …

87.5 percent of health care claims costs are due to an individual’s lifestyle.1

Although over 70 percent of chronic diseases can be prevented, chronic disease remains the leading cause of death and disability. 2

Over 90 percent of members are satisfied with our programs and would recommend them to a friend. 3

Our dedicated wellness coaches love what they do and it shows. More than 90 percent of our members are satisfied with their coach. 3

1 New IPFW Study Finds 87% of Health Claims Lifestyle Related Study Using Benicomp® Advantage Reinforces Value of Rewarding Healthy Lifestyle Choices, PR NewsWire, United Business Media, Accessed March 2008, http://sev.prnewswire.com/health-care-hospitals/20070104/LATH06204012007-1.html, Indiana University-Purdue University, Fort Wayne (IPFW) Study, 2006.

2 Department of Human and Health Services, Centers for Disease Control and Prevention, Chronic Disease Prevention and Health Promotion, Accessed December 2008, http://www.cdc.gov/nccdphp/.

3 Based on 2008 book of business reports on members that completed one wellness coaching program.