OptumHealth has simple solutions for:     Employers  |   Payers  |   Providers  |   Public Sector

Decision Support

We empower and activate members to make better health care decisions by leveraging technology to deliver data-driven, innovative and configurable solutions. Through the seamless integration of our unique health management tools, we deliver robust clinical and financial outcomes, improved member experience and activation and overall program savings.

Solutions:


Advocacy Services
The Advocacy Services product improves employee productivity, satisfaction, and reduces the workload of Human Resources departments. We do this by connecting members with the right provider for their situation and assisting in the resolution of their benefits and claims issues.
Condition Support
Condition Support helps members make the best decisions about their care. Through enhanced one-on-one coaching, we provide extensive, detailed information to members facing targeted procedure areas that are shown to have varied treatment practices and inconsistent patient outcomes.
ER Decision Support

Over 50 percent of ER visits are for non-emergent reasons.1 Increased emergency room use is leading to unnecessary, exorbitant costs for employers and consumers. Why are consumers choosing the emergency room when they have more appropriate and cost-effective alternatives? Many simply don’t understand that they have alternatives. OptumHealth’s ER Decision Support is a proactive alternative that can save them time and money, and potentially improve their health.

1Data based on claims analysis of a large health plan customer and member surveys for those using the ER 3 or 4 times in the past 12 months.

Symptom Support
NurseLineSM is a market leader in Symptom Support and health care information. Through a single point of contact, 24 hours a day, 365 days a year, we help direct individuals to appropriate care resources to drive improved outcomes.
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