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Annual Client Choice Awards Presented to Centers for Their Excellence in Patient Communication, Administrative Ease and Lodging Assistance
GOLDEN VALLEY, Minn. (Dec. 30, 2008) — OptumHealth, Inc. today announced the recipients of its 2008 Client Choice Awards, which recognize the professional staff at medical centers who have shown superior clinical care and patient support while dealing with complex medical issues such as transplants, heart disease and cancer. For the past 10 years, the Client Choice Awards have honored centers that deal with such complex medical conditions.
Eligible participants are members of OptumHealth’s Centers of Excellence program, which aligns the right provider, right care, right medication and right lifestyle for consumers and helps them to make informed health decisions. Winners are selected based on survey responses from hundreds of case managers who describe their experiences working with the Centers of Excellence staff. Selection was based on how patients were treated in three areas:
- Patient Communication, or timely conveyance of patient updates to clinic staff and referring physicians
- Administrative Ease, for the ease of setting up appointments for evaluation, care and follow up for things like lab tests
- Lodging Assistance, for patients who need to travel away from their home in order to receive the best possible care for their specific condition
“We selected these award categories because they represent some of the most critical points of care for patients living with complex conditions such as cancer and heart disease, or patients in need of a transplant,” said Rob Webb, chief executive officer of OptumHealth Care Solutions, which oversees the Centers of Excellence program. “Congratulations to all of the winners of the Client Choice Awards for providing such a high level of quality care.”
Winners of the OptumHealth Client Choice Awards:
Patient Communication
- Indiana University Medical Center — Client Choice
- Methodist Hospital of Indiana — Honorable Mention
- Barnes-Jewish Hospital of St. Louis — Honorable Mention
Administrative Ease
- University of Wisconsin Hospital and Clinics — Client Choice
- Indiana University Medical Center — Honorable Mention
- Methodist Hospital of Indiana — Honorable Mention
Lodging Assistance
- University of Wisconsin Hospital and Clinics — Client Choice
- Baylor University Medical Center — Honorable Mention
- University of Texas, M.D. Anderson Cancer Center — Honorable Mention
About OptumHealth
OptumHealth, Inc. helps individuals navigate the health care system, finance their health care needs, and achieve their health and well-being goals. The company’s personalized health advocacy and engagement programs tap a unique combination of capabilities that encompass care solutions, behavioral solutions, specialty benefits and financial services. Serving 60 million people, OptumHealth is one of the nation’s largest health and wellness businesses, and is a UnitedHealth Group (NYSE: UNH) company. More information about OptumHealth can be found at www.OptumHealth.com.
For More Information Contact:
Molly McMillen
Sr. Manager, External Communications
OptumHealth
(763) 797-4559 |
